We must be doing something right because 100% of our clients renew their loans with us under the Merchant Credit Card Advance Program, below are several of the reasons why:
Once when our systems went down, they made sure that we had access to all of their companies resources. Not only did we have up to the minute data, but the extra help on collections certainly improved our DSO. It is always comforting knowing that your lender stands behind you.
Office Products Distributer |
Loan Type: $2,000,000 Revolver | Client Since: 2006
Everything is done very professionally and timely. This lender took us on when banks were saying “no.” Now that we could go back to a bank, I wouldn’t even consider it. They anticipate our needs and help us through our problems. Their sunny disposition always makes my day sunnier.
Controller Fastener Mfg. | Ne York
Loan Type: $1,750,000 Revolver and Term Loan | Client Since: 2007
I even got a postcard from our loan officer when they were on vacation! Show me another banker that would do that. The personalized service is beyond expectations. They are always right on top of our account; there is very little need to explain things to them, as I always had to do in our previous banking relationships.
President, Printing Equipment Mfg. |
Loan Type: $3,000,000 Revolver and Term Loan | Client Since: 2006
They have been an instrumental part of our growth and success. They have always taken the time to listen and understand what we are experiencing. Having dealt with a variety of financial institutions over the last 30 years, I have yet to work with someone as committed as our loan officer.
CFO, Ball Bearing Mfg. |
Loan Type: $1,000,000 Revolver | Client Since: 1995